Comments, Complaints & Suggestions

 

It is best to tell a member of staff about any concerns or problems as soon as they arise and we will try and find a solution immediately. If you wish to make a complaint, please let us have details of your complaint as soon as possible so we can find out what happened. You can email your complaint on newtonmedical@nhs.net or hand it to Reception.

Complaints are dealt with by our Practice Manager Ruth Sandu. We will endeavour to respond within 3 working days from the receipt of your email or letter.

You can also drop your comments, ideas and complaints in our suggestion box, which is situated in the waiting room.