Book an Appointment

You can book routine appointments on-line 24 hours a day or ring us on 0207 229 4578 during office hours. We allow appointments to be booked up to two weeks in advance.  

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To access the online services you will need your Username and Password. Please visit the surgery with an ID to obtain the login details, which unfortunately cannot be given to you over the phone or via e-mail due to security reasons.

We routinely remind patients of their appointments by text message. If you no longer need the appointment, please text back to cancel the appointments so other patients can be seen. If you have recently changed your mobile number, let us know.

We operate a morning walk-in service for which advance booking is not necessary. This is for urgent issues and starts at 9am, until doctors’ lists get full. We have a ‘first come first served’ approach, so the earlier arrivals are seen the quickest. This can unfortunately involve a long wait.  Nurse Ching and Nurse Christina also see adults for minor illness and urgent prescriptions during this time. If it is something administrative (including repeat prescriptions or forms to be filled in), please discuss with our receptionists as they may be able to save you the wait for the appointment.

The average consultation with a GP in the UK is twelve minutes and our surgery in general is similar. We would suggest that if you have more than one problem there may not be time to explore the issues fully, so try to prioritise or book an additional appointment.

Home visits are for housebound patients who are too ill or infirm to attend the surgery. If possible, please, try to telephone reception in the morning and your doctor will call you back to assess the problem and visit if it appropriate. Please give the receptionist as much detail as possible so that the doctor can respond as quickly as needed.

GP out of hours appointments with a GP or practice nurse can be arranged at the following practices:

The Connaught Square Practice
41 Connaught Square
London, W2 2HL

Opening Times
Mon – Fri: 18:30 – 20:00
Sat & Sun: 08:00 – 16:00

Pimlico Health at the Marven Surgery
46 – 50 Lupus Street,
London, SW1V 3EB

Opening Times
Mon – Fri: 18:30 – 20:00
Sat & Sun: 10:00 – 18:00

Westbourne Green Surgery
Health at the Stowe
260 Harrow Road
London, W2 5ES

Opening Times
Mon – Fri: 18:30 – 20:00
Sat & Sun: 12:00 – 20:00

To book an evening or weekend appointment please contact us on 0207 229 4578 during our opening hours; walk-in appointments are not available.

If you need to book an urgent GP appointment when our practice is closed, please continue to call NHS 111.

A nurse-led Walk in Centre is also available:

Soho Square Walk in Centre
1 Frith Street

Phone: 020 7534 6500

Opening times

Monday-Friday 8:00 – 20:00
Sat & Sun: 10:00 – 20:00