Introduction

In accordance with the General Data Protection Regulation, patients (known in the law as data subjects) have the right to access their data and any supplementary information held by Newton Medical Centre. This is commonly known as a data subject access request (DSAR). Patients have a right to receive:

• Confirmation that their data is being processed
• Access to their personal data
• Access to any other supplementary information held about them

Options for access

• SystmOne Online
• Newton Medical Centre website just submit your request
• At the reception desk

Time Frame

Once the request form is submitted, Newton Medical Centre will aim to process the request within 21 days; however, this may not always be possible. The maximum time permitted to process DSARs is one calendar month.

Charges Payable

In accordance with legislation, no fee will be charged for your request, unless the request is manifestly unfounded or excessive, particularly if it is repetitive. Before any further action is taken, we will contact you with details of our “reasonable administrative charges” in order to comply with your request.